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Survey Management Software

For Nonprofits and the Public Sector

FLEXIBLE, EASY-TO-USE SURVEY TOOLS BUILT FOR NONPROFITS AND PUBLIC SECTOR PROGRAMS.

SurveyTrax is a robust data collection and impact measurement module that helps you understand how your programs are working. Whether you’re tracking participant progress, meeting grant requirements, or evaluating service impact, SurveyTrax makes it simple to collect, analyze, and report on the metrics that matter most.

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Built for Human Services and Mission-Driven Organizations

Create and Deploy Surveys That Align with Your Goals

Unlike generic survey tools, SurveyTrax is purpose-built for agencies serving youth, families, and communities. Use pre/post surveys, custom assessments, or validated tools to track change over time and demonstrate the effectiveness of your programs.

Online Registration has made our life easier… we now benefit from a much more streamlined and efficient registration process (for both TraxSolutions users and the parents). It is also much easier for the parent to go online and check our programs and complete registration.

Khudaija Sheikh
Executive Director at Albion Neighborhood Service

Since our members can scan in very easily, we are able to know who’s in the building and can run live attendance reports quickly. It’s very easy to look up information on members and volunteers and track their information in TraxSolutions.

Courtney Smith
Operations Manager at Nashua PAL

TraxSolutions highlights trends in program growth really well. If one program is starting to serve more and more children, we know we need to add more staff to that program. TraxSolutions keeps us honest as program directors because we make decisions based on the attendance data in the system.

Oren Stevens
Operations Anchor at Tree Street Youth

We’ve used TraxSolutions for a long time and that was the reason we chose to expand our use of it and integrate our other departments within our database. To me, customer service is a very critical piece and having worked with the TraxSolutions team over the years, it provided us with a huge degree of comfort knowing we were going to be taken care of by both our Account Manager and the support team.

Khudaija Sheikh
Executive Director at Albion Neighborhood Service

One issue we ran into with paper forms is that people would skip required fields which isn’t a worry anymore with TraxSolutions Online Registration.

Courtney Smith
Operations Manager at Nashua PAL

Key Features

Evaluate Program Effectiveness

  • Evaluate Program Effectiveness
  • Whether you’re tracking learning outcomes, volunteer engagement, or service delivery, our software helps you understand what’s working — and what needs improvement — so you can make adjustments that drive greater impact.

Gather Participant Feedback

  • Easily collect real-time feedback from program participants, volunteers, donors, and other stakeholders.
  • With user-friendly survey templates, you can ask the right questions and gain actionable insights without overwhelming your team or participants.

Pre- & Post Survey Assessments

  • Measure the true impact of your programs over time. Our platform enables you to create pre- and post-assessments that allow you to compare responses and see how your programs are making a difference.

Collect Data That Drives Social Change

  • Capture the insights that matter most. From measuring the effectiveness of outreach efforts to tracking community needs, our survey software provides the data you need to guide your mission. Use these insights to inform future decisions, increase engagement, and maximize your social impact.
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Headquarters
  • 2355 E. Camelback Road

    Suite 250
    Phoenix, AZ 85016
Additional Offices
  • Orlando, FL
  • Leavenworth, KS
Phone

    Frequently Asked Questions

    Nonprofits, cities, schools, and community programs often use separate survey platforms that are not connected to program records. This can make it difficult to compare feedback with attendance, services, or outcomes. SurveyTrax connects survey activity within TraxSolutions so feedback can be managed alongside broader program data. This helps organizations use survey results more effectively for reporting and improvement.

    Programs often need to show whether services improved knowledge, skills, satisfaction, behavior, or other outcomes. Without structured pre- and post-assessments, it can be difficult to demonstrate change over time. SurveyTrax supports surveys and assessments that help organizations compare responses before and after participation. This gives teams better data for evaluating program effectiveness.

    Survey data is often used to show satisfaction, progress, needs, and program impact. When responses are stored separately, staff may have to manually compile results for reports. SurveyTrax helps organize survey responses so they can support outcome measurement, grant reporting, and internal evaluation. This gives organizations a clearer way to turn feedback into usable data.

    Programs may need feedback from families, members, residents, volunteers, staff, partners, or community stakeholders. Managing those responses across separate tools can make analysis difficult. SurveyTrax allows organizations to collect feedback from different groups while keeping survey data connected to program workflows. This helps teams better understand needs, satisfaction, and service quality.

    Feedback can reveal gaps, satisfaction trends, and opportunities that may not appear in attendance or service data alone. However, survey results are less useful when they are difficult to access or compare. SurveyTrax helps organizations collect and review feedback in a more structured way. This gives program managers better information for improving services and responding to community needs.