Cities & Communities
As a preferred technology partner for several towns, cities, and municipalities nationwide, we provide community data management software solutions for the multi-faceted challenges faced by cities and communities every day. We understand the large-scale issues community leaders face, and the enterprise-level tools they need to showcase impactful outcomes. We know that multiple factors influence your community and its citizens. To create a robust understanding of the most effective ways to improve the lives of those in your community, you need access to a wide array of data.
Let TraxSolutions® help you maximize program participation and better understand the citizens in your community. Use the tool to assist you in showcasing your outcomes with comprehensive reporting capabilities, enhanced program and event attendance tracking, and goal management that highlights participant engagement levels. Moreover, leverage the tools ability to ensure multiple departments in your community can use the integrated suite of solutions to streamline reports and data relevant to departmental tasks and activities, while still contributing to accurate data collection for the overall community.
Ellen Semonoff
Assistant City Manager for Human Resources
Case Study: Online Registration
Executive Summary
The City of Cambridge is home to more than 100,000 residents. Located directly north of Boston, the City is widely known for prestigious organizations such as Harvard University and Massachusetts Institute of Technology, among others. Inclusive city programs for youth, adults, and seniors are widely offered across thirty-seven locations to the surrounding community and feature one of the most premier preschool programs offered in America.
Keeping citizens engaged and active in the community, its resources and programs are a top priority for the City of Cambridge. To ensure success in these areas and support the City’s focus on inclusion, the City sought support from TraxSolutions® and its Online Registration product to offer a simple solution for citizens to self-register and pay for programs. This strategic move was the first of its kind in the area, as the City of Cambridge is the first city in Boston to adopt technology that enables online program registration. As a result of our partnership with the City, its citizens have found a convenient and easy single solution to view, register, and pay for City programs.
Client
City of Cambridge
Challenge
Creating an easily accessible and convenient way for community members to register and pay for several programs across multiple locations.
Solutions Used
Outcome
Increases in attendance and revenue have enabled the organization to expand its program offerings, contributing to a stronger, more productive community.
Justin LaBaire
Special Projects, Pathfinder Adventures & Youth Leadership
Stamford Youth Services Bureau
Case Study: MoneyTrax
Executive Summary
Stamford Youth Services Bureau is an organization under the City of Stamford that promotes the development of caring, responsible, and successful young people. The program is offered in collaboration with several other city mayor’s programs and city organizations, focused on serving and developing Stamford’s youth.
The organization operates from the government center located in Stamford, CT, and provides information and referrals to youth and families for supporting area community agencies. Through its direct programs, the organization focuses on developing leadership skills, self-confidence, and life skills in the development of Stamford Youth. In addition to youth, the organization also provides experiences and opportunities for adults, parents, youth workers, teachers, and mentors that encourage personal growth, teamwork, and improved communication skills. To make program enrollments simple and convenient for participants, the organization leverages TraxSolutions’ community data management software, and in particular, its MoneyTrax® and Online Registration modules to charge and collect fees anytime, from anywhere, on any device.
Client
Stamford Youth Services Bureau
Challenge
Managing program participation records and fees in a single repository.
Solutions Used
Outcome
Added convenience and revenue control made charging, tracking, and accepting program fees in a single system easy, resulting in more time to focus on participant achievements and impact.